Stranded Montreal-bound passengers to Air Transat: 'we're suffocating'

Paterniano Del Favero
Agosto 2, 2017

Flight 507 from Rome was also similarly stranded and passengers were kept aboard for five hours. The shortage of fuel on TS157 also explains the lack of air conditioning on board for a time.

Conditions on the flights became unbearable for several customers after the airplanes lost power, making the conditions in the cabin hot and hard for passengers to breathe.

One of the passengers called 911, Mah said.

One of the passengers called 911, at which point measures were taken to improve conditions, most notably the distribution of water to passengers who had been on the aircraft at that point for 15 hours.

When the power was cut off, passengers called 911 because it was getting hot on the plane and people were getting sick.

The flight left the Ottowa airport at 11 p.m., according to the CBC, landing in Montreal around 11:30 p.m.

However, law enforcement didn't force the pilot to deplane and the plane sat on the tarmac until 11pm, when it was finally cleared to take off for Montreal.

Maryanne Zehil says the plane, which had originated in Brussels, was meant to land in Montreal on Monday but that the 336 passengers were told it would not be possible because of storms.

In separate statements, the airport and airline blamed each other for what happened.

KelownaNow reached out to Air Transat about the two flights that waited on the tarmac for several hours after being grounded in Ottawa.

'Following yesterday's violent late-afternoon thunderstorms in Montreal, some of our flights from Europe and the South had to be diverted to other airports, ' it said.

"We are sincerely sorry for the inconvenience that this situation, which was beyond our control, may have caused our passengers", the airline said in an emailed statement.

However, the Air Transat reply didn't give an explanation as to why the passengers couldn't get off the plane to wait.

"We did have buses on standby in case they made a decision to disembark their passengers and process them through customs", Kealey said.

Ottawa International Airport Authority spokeswoman Krista Kealey told CBC News dozens of flights were diverted to Ottawa Monday due to the stormy weather and noted that it's up to the airlines to decide whether passengers should deplane.

A representative for Ottawa International Airport Authority didn't immediately return International Business Times' request for comment.

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