Amazon failing to deliver on Southeast Asia promise

Paterniano Del Favero
Luglio 28, 2017

For a second day in a row, following Amazon's highly-anticipated Singapore launch on Thursday (July 27), consumers looking to place orders via the Amazon Prime Now app were notified that delivery services were unavailable.

Many users in Singapore were unable to select a delivery window for their purchases to be delivered at the checkout screen.

"Due to great customer response, delivery windows are now sold out", Amazon said in an emailed statement on Friday. Inc's Prime Now quick delivery service in Singapore, which launched on Thursday and kicked off its push into Southeast Asia, has been overwhelmed by demand, preventing it from taking on fresh orders.

"All remaining delivery windows for today and tomorrow are now unavailable". "We are rapidly opening up new windows to ensure we can continue delighting customers in Singapore".

The Prime Now service is available in Singapore through the app, which is can be downloaded on Google's Play store and Apple's App store. Items delivered to your doorstep in two hours? For those wanting to get their goods within an hour, they pony up S$9.99 per order.

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