1m tickets sold for Sheeran UK dates…but 10k cancelled

Ausiliatrice Cristiano
Luglio 17, 2017

Ed Sheeran has cancelled 10,000 tickets to his London shows next summer that were being re-sold at rip-off prices.

The flame-haired star added seven new dates to the high-in-demand stadium run, two dates in London, Belfast, Glasgow, Newcastle and Manchester for May and June 2018.

The promoters are reporting that this has resulted in 90% of tickets being delivered directly into fans' hands at the face value.

Sheeran is a vocal opponent of for-profit secondary ticketing, and his manager, Stuart Camp, has given evidence to a parliamentary hearing on "ticket abuse".

"The promoters have been monitoring the sales transactions in close conjunction with the National Trading Standards cyber crime team and have identified many multiple purchases which are in contravention of the terms and conditions for the sale of the Ed Sheeran tickets".

Within hours, thousands of tickets for the Wembley gigs were relisted on resale sites like StubHub and Seatwave for up to eight times the face value.

"Most profiteering companies heeded promoters' warnings not to trade and resell tickets that would instantly be cancelled".

The promoters are urging any customers who are concerned that they may be affected to consult the FanFair Alliance website, where they will find a step-by-step guide on how to seek a refund.

On this tour, any tickets that are resold will not be valid unless they are bought and sold through Ed's official resale partner, Twickets.co.uk.

In addition to cancelling the tickets, the promoters have reported all secondary ticket listings that violate the newly updated Consumer Rights Act - which requires a "unique ticket number" to be displayed when a ticket is listed for resale - to the CMA to aid its ongoing investigation into suspected breaches of the law among ticket resale sites. An Asian leg kicks off in Taipei on 22 October.

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